Upon successfully logging into your account, you'll be directed to the homepage. Here, we'll cover some essential information you need to know to make the most out of Pelico.
Understanding the Layout of Pelico
The Pelico homepage is divided into: Sidebar, Top menu and Main field
The Side Bar
On the left-hand side, you'll find the navigation menu, distinguished by a series of icons. This is your primary tool for moving between different sections of Pelico. Each icon represents a different module or feature, from supply chain management to analytics.
Top Menu
Pelico offers search bar called "Peliscope" that helps each user to find any type of event in Pelico app ( work order, part number, service order, equipment or comments ..) plus flexibility through configuration to select your preferred language for display, with options for several languages
Additionally, you have the capability to:
Modify your personal settings, where you can customize notifications, manage algorithm preferences from 14 days to 3 years, and update your password.
Obtain assistance from the Pelico support team by reaching out to [email protected].
Securely sign out of your account.
These features are designed to enhance your user experience and provide you with control over your Pelico environment.
Main menu
The Main menu consists of the following features
Feature Shortcuts: In the center of the homepage, there's a collection of feature shortcuts, providing quick access to various tools such as Production Control, Planning, Escalation Room, and more. These are designed to take you directly to the functionalities you use most frequently.
Inbox section: you find several information about notifications , comments where you are mentioned, tickets activities and unread or deleted notifications
Notifications Panel: On the right side, there's a notifications panel. Here you'll receive updates on any new activity. There's also a handy 'Mark all as read' button to keep your notification area tidy.
How to use filters?
On Pelico you have the flexibility to refine plant information based on specific criteria such as equipment, machinery, or part type, among others. Initially, the platform presents unfiltered data, offering a comprehensive overview.
Applying filters
Follow this procedure to apply filters
To streamline your experience, begin by accessing the 'Filters' option located near the app name at the top of the page.
Here, you can choose the specific plants for which you hold responsibility and apply.
Changing or Updating Password
After creating your account, you have the flexibility to update your password and customize your preferences. There are two ways to update your password,
Inside your account
Navigate to your account by selecting the profile icon (👤), then choose "Settings" followed by "Password." Click on "Request Password Change," and an email will be dispatched to you with instructions to update your credentials.
From the Login Page
Alternatively, you can click on "Forgot Password" on the main login page. You will be prompted to enter your email address to receive a link for setting up a new password.
Changing the language and date preferences
To change the language and date, access your account by clicking on the profile icon (👤), then navigate to "Settings" and select "Preferences." Within the "Language" and "Date format" sections, you'll find a dropdown menu listing all supported languages and Timezones. Simply choose your preference from this menu to update your settings.
Get Help
If you encounter any technical difficulties while setting up your Pelico account, or if you have questions and wish to speak with someone about your account, you can reach out through our Customer Portal or contact us directly at [email protected].